An AI chatbot for your website that answers questions

What does an AI chatbot for your website do?

An AI chatbot is a chat window on your website. A visitor types a question and gets an answer in plain language. Behind the scenes is a language model: software that understands and writes text, the same kind of technology that powers ChatGPT.

The key point: the chatbot takes its answers from your information. Your website, your price list, your terms, a brochure or a list of frequently asked questions. It looks up the part that fits the question and gives a short answer. If someone asks in English, German or Polish, it answers in that language.

When the visitor is ready for the next step, the chatbot shows the way: to your booking page, your quote form or your phone number. Do most questions come in by phone? Then an AI phone assistant may fit better. All the options are on AI for business.

A chatbot for your website, not a button menu

Many people know the chatbot on a website as a row of buttons: pick a topic, then another, and in the end you call anyway. An AI chatbot works differently. The visitor asks the question in their own words, and the chatbot looks for the answer in your information.

That's why I don't install an off-the-shelf chatbot that you switch on somewhere. I set it up around your questions, your information and the place your visitors need to go. That way it fits your site and the way you work.

Honest about what the chatbot can't do

AI can make mistakes. An answer can be wrong or incomplete, even when the source is right. I set the chatbot up to stick to your information and to say it doesn't know when the answer isn't there. Nobody can guarantee that every answer is correct.

That's why you stay responsible for the source. If your prices or opening hours change, the information the chatbot draws on has to change too. And don't put anything in that shouldn't be public: a visitor could ask about it.

Visitors always see that they're talking to AI. I build that notice in and it stays there. For questions that really need a person, such as a complaint or tailored advice, the chatbot hands the conversation over to you.

Having a chatbot built: what does it cost?

Building it costs from €1,500, one-off. The exact price depends on how much information the chatbot needs to know and where it refers people to. You get a tailored quote up front. You pay half at the start and half on delivery.

On top of that there are running costs. Every question the chatbot answers costs a small amount at the AI provider. How much that comes to per month depends on how many visitors ask questions. These usage costs are in the quote and are not covered by Hosting or Care.

AI providers sometimes change their models or prices. If necessary, I adjust the chatbot or switch to a comparable provider. All other prices are on the pricing page.

Built together with truck8.ai

I build the AI chatbot together with truck8.ai, my company for AI solutions. There I help businesses with AI, from strategy to working applications.

You can add the chatbot straight away with a new website, or later. Every site I build is ready for it. Was your website built by someone else? Feel free to ask. I'll look at what's possible.